Why this matters to buyers
Buyers using FedEx Freight's LTL services may experience improved service quality and customer experience based on the reported gains in benchmarks.
Recommended buyer actions
- Request updated service level agreements or performance reports from FedEx Freight to assess the reported gains.
- Consider FedEx Freight for LTL shipments if improved customer experience is a key procurement criterion.
Original source context
FedEx Freight has seen gains in customer experience benchmarks after refining its operations and creating a dedicated framework for less-than-truckload... Read More The post FedEx Freight Reports Customer Experience Gains After Spin-Off appeared first on Global Trade Magazine.
Read the original report · Global Trade Magazine